Transdev UK monitors Bus Capacity using Passenger Crowdsourced Data
Transdev UK, in partnership with Passenger, adopted a crowdsourcing approach in addition to Ticketer’s passenger counting feature across Yorkshire and Lancashire. The operator has unveiled a handy new feature on its websites and mobile app to boost customer confidence. The riders can check the crowding level in the buses before they plan to take the bus.
The technology is powered by customers themselves, who will be able to add information on whether their bus is becoming busy directly onto the new system, helping others to make informed choices before they travel. Customers on the bus can also use the feature to indicate whether a wheelchair bay on a bus is free, with this information-carrying through to the live bus tracking on the app.